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dc.contributor.advisorWester, Anna Maria Misse
dc.contributor.authorKarlsen, Mathis
dc.date.accessioned2022-09-05T07:30:24Z
dc.date.available2022-09-05T07:30:24Z
dc.date.issued2022-05-31
dc.description.abstractThe purpose of this thesis is to study how Arctic Nature Guides make decisions in uncertain and ambiguous situations. In this context, guides face factors related to the guests’ expectancies to the guided tour, external risks, and aspects that influence their decisions. The terms crisis and crisis management are utilised to understand the contextual components throughout the decision-making process. This study relies on data gathered through a qualitative method. The data is based on 9 interviews from guides with work experience as guides at Svalbard and education through the Arctic Nature Guide study at Svalbard. The findings show that when conducting decisions in crisis scenarios, the guides seek to avoid the fallacies caused by cognitive heuristics, yet they use these cognitive cues to stimulate recognition when facing risks. Through intuition guides produce their perception of the situation at hand. Experience and competence are important variables in recognising circumstances that are similar or have similar patterns as previous encounters. The guide uses a mix of their intuitive and analytical decision-making, where the analytical perspective is mostly used in the planning phase and when projecting the future status, while the intuitive in the moment where a decision is made. This connection constructs a reliable approach to decisions when confronting risks. Preparation is a key influence for a rapid solution to the problem, although the intuition solves it ultimately.en_US
dc.identifier.urihttps://hdl.handle.net/10037/26610
dc.language.isoengen_US
dc.publisherUiT Norges arktiske universiteten_US
dc.publisherUiT The Arctic University of Norwayen_US
dc.rights.accessRightsopenAccessen_US
dc.rights.holderCopyright 2022 The Author(s)
dc.rights.urihttps://creativecommons.org/licenses/by-nc-sa/4.0en_US
dc.rightsAttribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)en_US
dc.subject.courseIDSVF-3920
dc.subjectSVF-3920en_US
dc.subjectdecision-makingen_US
dc.subjectrecognition-primed decision-makingen_US
dc.subjectArctic nature guideen_US
dc.subjectSvalbarden_US
dc.subjectArcticen_US
dc.subjectSituational awarenessen_US
dc.titleIce, snow and polar bears: Decision making among professional guides in the Arcticen_US
dc.typeMaster thesisen_US
dc.typeMastergradsoppgaveen_US


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Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
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