Security and Privacy in Physical Activity Chatbots on Social Media: A Scoping Review
Permanent link
https://hdl.handle.net/10037/35466Date
2024Type
Journal articleTidsskriftartikkel
Peer reviewed
Abstract
Background and objective: Social media physical activity chatbots use
both chatbots and social media platforms for physical activity promotion and, thus,
could face privacy and security challenges inherent in both technologies. This study
aims to provide an overview of physical activity chatbot interventions delivered via
social media platforms, specifically focusing on security and privacy measures.
Methods: We conducted a scoping review on this topic across 4 databases: PubMed,
PsycINFO, ACM Digital Library, and IEEE Xplore. We extracted and summarised
information on the author, population, country of study, social media platform,
intervention, data processed (i.e. gathered or stored), and security/privacy measures.
Results: Out of 1299 identified articles, 12 were included in the analysis reporting
about 9 different chatbots. Although all chatbots applied data processing methods,
only a few considered anonymisation. One paper stated compliance with the General
Data Protection Regulations. Other studies enforced some verification procedures
before chatbot use. Conclusion: Current research fails to adequately report security
considerations in social media physical activity chatbot design. However,
integration of chatbots into social media platforms seems to be declining, possibly
due to security concerns.
Publisher
IOS PressCitation
Larbi D, Gabarron E, Zanaboni P, Wynn R, Årsand E, Denecke K. Security and Privacy in Physical Activity Chatbots on Social Media: A Scoping Review. Studies in Health Technology and Informatics. 2024;316:1926-1930Metadata
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Copyright 2024 The Author(s)