La pragmática de la comunicación aérea: Un estudio de la formación de conflictos en incidentes aéreos

Abstract

The goal of this master’s thesis is to study pragmatics in the context of aviation communication, within specific interactions between pilots and air traffic controllers, with the intention of discovering possible shortcomings related to how these speakers communicate their intentions that lead to dangerous situations. This study will look at transcripts from two separate aircraft incidents where communication was a contributing factor that resulted in a breach of safety standards that could have caused a serious accident. Therefore, when looking at different utterances made by pilots and air traffic controllers and comparing them to the standardized phraseology, we will be able to highlight factors that compromise safety as they don’t comply with the characteristics that define communication in the aviation sector such as consistency, precision and immediacy.